Is My Ombudsman the same as a long-term care or nursing home ombudsman?

Written By Sonny Oram

No, a Long-Term Care Ombudsman is an advocate working to resolve problems related to the health, welfare, and rights of individuals living in nursing or rest homes. These Ombudsmen visit facilities on a regular basis and offer a way for residents to voice their complaints and work towards a resolution with staff.  

My Ombudsman serves MassHealth members when they have a question or problem with their health plan benefits or services, whether they are living in a long-term care facility or not.

You can call (800) 243-4636 to connect with your local long-term care ombudsman. Or you can find the contact information for your local long-term care ombudsman by clicking here. 


Sonny Oram

Sonny Oram is the founder of Qwear, a leading voice in the queer fashion movement for more than 15 years, and the author of the foreword to Queer and Trans Fashion Brands: Resistance and Revolution in the 21st Century (Bloomsbury Academic, 2025). His work has been featured in major media outlets including HuffPost, BuzzFeed, Design*Sponge, and QTYPE Magazine. In 2016, he spoke at South by Southwest as part of the first official queer fashion panel.

Through Qwear, Sonny has launched influential campaigns, including the award-winning #ThisIsWhatAsexualLooksLike with Yasmin Benoit, and continues to create spaces for underrepresented communities across internet and print media. He has also used search engine optimization (SEO) to increase the visibility and diversity of queer representation in online search results, helping terms such as “androgynous style,” “bisexual style,” and “asexual” reflect a broader range of identities and experiences.

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